By using a Citizens Access Council Tax account you're able to:
- set up a new council tax Direct Debit
- change your existing bank details
- change your Direct Debit instalment plan
You'll need to be a current registered liable party to be able to set up a Direct Debit.
Once you’ve set up your Citizens Access Council Tax account you can also view or amend your account, apply for discounts or exemptions, and request electronic bills.
Please do not use this form if you are in arrears and have received a court summons or final notice.
You'll need:
- your bank or building society account sort code and account number
- the address of the relevant property
- your phone number or an email address
Direct Debits can be set up with the following instalment plans:
- 1 instalment
- 2 instalments
- 10 instalments
- 12 instalments
Alternatively you can download a City of York Council Direct Debit mandate.
This file is intended to be printed out, so may not be suitable for users of assistive technology; see details of how to request an accessible format if required.
Also see
Council Tax appointments
To get council tax advice in person at West Offices, you need to make an appointment.