We aim to prevent homelessness and rough sleeping by offering early help and support.
Anyone sleeping rough in York will be offered a bed and support. This includes support tailored to each person we work with, including any health issues, benefits and training. This aims to lead people into longer-term accommodation and work.
Carecent
For food, clothing, toiletries and shower facilities and support visit the Carecent breakfast club Monday to Saturday from 8.30am to 10.45am at Central Methodist Church, St Saviourgate, York, YO1 8NQ.
Carecent can link you to other support such as:
- housing services
- sexual health clinic
- Hep C Trust
- NHS flu
- covid vaccinations
Drop-in services around health and wellbeing including hairdressers and podiatrists are also available. On Thursday afternoons, between 1.00pm and 3.00pm, they provide hot drinks and snacks.
On the first Wednesday of every month, GamCare run a drop-in at Carecent from 1.00pm and 3.00pm, to support people with or who have family members with gambling addictions.
You can meet our Rough Sleeper Housing Navigators at Carecent on Mondays, Tuesdays and Fridays.
Help with accomodation
If you do not have accommodation, are a single person or a couple, and are rough sleeping in York, you can attend a drop-in for advice on accommodation and support. Our drop-ins are at the Peasholme Centre, 4 Fishergate, York, YO10 4FH. They happen between 9.20am to 12.30pm, Monday to Friday. You'll be offered accommodation in a hostel or supported accommodation or be offered help to find private rented accommodation.
For help with accommodation, contact the Housing Options Team or telephone: 01904 554500.
For a bed and support out of rough sleeping, our Navigators can help. You’ll see them out and about in the city. You can also call or text them on telephone: 0751 116 1169 or email: housingrshnavigators@york.gov.uk.
You can ask any police or council officer for help to get a bed and support. They’ll usually offer that to anyone they see appearing to be sleeping rough.
You can also let us know that you need help online via StreetLink. This website lets you submit an alert for help so that we can locate you and give the support you need. This includes if you're sleeping outside, preparing to bed down, or sleeping somewhere like a car.
Accomodation in an emergency
For emergency accommodation outside normal office hours (weekday nights Monday to Thursday, from 5.00pm to 8.30am; weekends Friday 5.00pm to Monday at 8.30am; or at bank holidays) telephone: 0300 131 2131 or email: edt@northyorks.gov.uk.
Grants for people sleeping rough
You may be able to get a grant of up to £500 from York Street Aid to help you into a safe and lasting home.
Apply through Carecent or our Navigators. You can contact our Navigators by text or telephone: 0751 116 1169 or by email: housingrshnavigators@york.gov.uk.
Also see
- Help people who are sleeping rough
- Housing
- Housing Options
- Single Access Point
- Our homelessness strategy