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Health and social care

Adult Social Care Strategy Consultation

Your voice matters in refining and shaping a strategy that will guide the way in which Adult Social Care delivers its duties and ambitions in York.

We’re inviting feedback from people who receive care and support, carers, residents and professionals in the sector to help us make sure the strategy is both meaningful and effective.

We’re committed to making resident-centred decisions informed by your feedback. Here’s how:

  • continuous engagement: share your thoughts and views with us – we’re always open to your views
  • transparency in action: we will share the key findings of this engagement within the 2025 Local Account and explain how they have directly shaped our strategy
  • progress updates: we will continually update progress on our actions, priorities and ambitions through quarterly reports and within 2025 Local Account

Read more about:


Our Vision for York’s Adult Social Care

York is a place where we recognise the unique strengths of individuals and communities. We support people to live happier, healthier, longer and more independent lives, reducing inequalities.

We work in partnership to provide support at home that is accessible, affordable, safe, high quality, and promotes fairness and independence.

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The Adult Social Care Strategy Consultation

Read the draft Adult Social Care Strategy for 2025 to 2028.

Alternatively, download a portable document format (PDF) copy of the 'draft Adult Social Care Strategy 2025 to 2028' and 'the Adult Social Care Strategy 2025 to 2028 on a page', or request an alternative format.

We want to hear from you if:

  • you receive care or support
  • you're a resident of York
  • you work for or with organisations that deliver care and support
  • you’re part of a charity, voluntary or community sector organisation
  • you’re a carer, friend, neighbour, or family member of an adult who receives social care in York

Take part in the Adult Social Care Strategy Consultation

Paper copies are available by email: asctransformationteam@york.gov.uk or telephone: 01904 551550.

This consultation closes Sunday 9 March 2025.

Together, we can create an Adult Social Care strategy that helps make York a place where everyone can thrive with support that truly matters.

Thank you for helping us create a healthier, more independent and more inclusive York.

We'll publish the results of this survey online on York Open Data.

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Explanation of the Adult Social Care Strategy Consultation

We've prepared a BSL video explanation of the Adult Social Care Strategy Consultation.

Watch on YouTube: Adult Social Care Strategy Consultation: BSL instructions.

Explanation of the Adult Social Care Strategy Consultation consultation - easy read version

We're currently working on producing an Easy Read version of this document.

Easy Read logo

Download the Adult Social Care Strategy Consultation - easy read version.

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Also see

Adult Social Care Community Team

Telephone: 01904 555111, Textphone: 07534 437804

West Offices, Station Rise, York, YO1 6GA

Adult Social Care Emergency Duty Team

Contact the Emergency Duty Team for assistance.

We're available between 5.00pm and 8.30am, Monday to Friday, 24 hours a day over weekends (between 5.00pm Friday until 8.30am Monday), and 24 hours on bank holidays.

Telephone: 0300 131 2131