York Crisis and Resilience Fund Crisis Payments provide assistance to people who are finding it difficult to pay their council tax bill. If you're in arrears or unable to keep up your council tax payments you can apply for extra help.
This could be due to low income, an emergency, or a particular change in circumstances, for example:
- you could have lost your job and have no savings
- you may be receiving benefits, but your Council Tax Support doesn't cover all your council tax bill
- You may be negatively affected by the Council Tax Support Tolerance Scheme
If you're not receiving Council Tax Support you should check if you are eligible.
If you get Council Tax Support which doesn’t cover your whole bill and you cannot pay the difference you may be able to get a discretionary payment.
You'll need to provide information about your exceptional circumstances and how this is affecting payment of your council tax.
Please note that we can't make reductions to cover:
- court costs
- recovery costs
- penalty charges
We consider each application on its individual merits and we base our decision on your council tax bill after any deductions, such as:
- Council Tax Support
- discounts
- exemptions
- reductions for disabilities
Find out more about applying for help with your housing costs through the York Crisis and Resilience Fund:
York Crisis and Resilience Fund
Debt advice and assistance
Advice and support are available for residents who are struggling with money and paying bills.
Use a free independent benefits calculator to find out what benefits you could get, how to claim and how your benefits will be affected if your circumstances change. This will allow you to:
- make sure you're getting all the help you're entitled to
- reduce your outgoings
- get benefits and money advice from local services working across the city
The Money Helper have up-to-date information and guidance about your money.
You can also get advice and support from local services working across the city.
See more information about how to get help managing your money and appointing a third party to act on your behalf.
Also see
Benefits appointments
Contact us for an appointment to get benefits advice in person at West Offices.