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Housing

Moving Out Standard

We need to let our empty properties quickly to families who are waiting for a new home. Help us by making sure your home meets our Moving Out Standard.

You may not be allowed to move until the property meets this standard.

If we have to do this work, we'll charge you.


Repair it

Contact the Housing Repairs Team so we can arrange to deal with repairs before you move out.

If you have broken or damaged something you will need to repair or replace it yourself. This includes items such as:

  • broken or cracked glass
  • damage to doors
  • kitchen units or drawers
  • broken toilet seats

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Clean it

Have a good clean up, especially in the bathroom and kitchen which get the most wear and tear.

Check to make sure you’ve cleared everything, such as:

  • kitchen units, inside and out
  • around the cooker
  • bath, sink and toilet
  • sweep and mop floors
  • clean sticky stuff off walls when you take posters down
  • windows

Leave your property clean, how you would like to find it, and you’ll be helping another family be able to move into their new home as quickly as possible.

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Clear it

Clear all your belongings and rubbish from the property and garden.

Check to make sure you’ve cleared everything:

  • up in the loft
  • in cupboards
  • under the stairs
  • in the shed
  • in the garden

If you don’t want it, don’t leave it behind or we’ll charge you for clearing it.

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Dispose of your rubbish

You can take rubbish and unwanted items, including fridges and freezers, to one of the local household waste recycling centres:

You can arrange a bulky waste collection for unwanted bulky waste which can't be disposed of along with your normal household waste collections.

You can also gift good items to charity. Read our recycling A to Z for more information about where you can take many common household waste items for recycling or reuse.

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Also see

Housing Repairs

Hazel Court, James Street, York, YO10 3DS

Telephone: 01904 551550

Housing Repairs - Out of hours emergencies

Telephone: 01904 630405/427699