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Health and social care

Get the right care, first time in York

If you're unwell or injured, it's important to choose the right service as A&E is not 'for anything and everything'.

Numerous services are on hand to help you.

Need treatment or care? Get the right care, first time.

  • 27 per cent of people who book a GP appointment could have resolved their issue a different way
  • 40 percent of A&E patients require no treatment

Choosing the right care, first time means that you and your family will get the best treatment available and allows busy NHS services to provide treatment and care in the most appropriate setting.

The NHS Vale of York Clinical Commissioning Group (CCG) offer further advice regarding choosing the right NHS service.

For illnesses and injuries that require fast treatment or advice, call the NHS 111 Service for urgent but non-emergency calls.

Local health contacts

There are a number of local services that can help you get the support and advice you need:

Visit Live Well York for more information on care and support services in York.

Also see

Public Health

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 553866

NHS Choices: Winter health

How to keep healthy and warm in winter