We aim to prevent homelessness and rough sleeping by offering early help and support.
Anyone sleeping rough in York will be offered support. This includes support tailored to each person we work with, including any health issues, benefits and training. This aims to lead people into longer-term accommodation and work.
Help with accommodation
If you don't have accommodation, are a single person or a couple, and are rough sleeping in York, you can attend a drop-in for advice on accommodation and support.
Our drop-ins are held between 9.30am and 12.30pm, Monday to Friday at:
The Peasholme Centre4 Fishergate
York
YO10 4FH
You'll be offered advice and support to access accommodation in a hostel or supported accommodation or be offered help to find private rented accommodation.
For advice and assistance with accommodation, contact our Housing Options Team.
For support out of rough sleeping, our Navigators can help. You’ll see them out and about in the city. You can also call or text them on telephone: 07511 161169, or email: housingrshnavigators@york.gov.uk.
You can also let us know that you need help online via StreetLink. This website lets you submit an alert for help so that we can locate you and give the support you need. This includes if you're sleeping outside, preparing to bed down, or sleeping somewhere like a car.
Accommodation in an emergency
For emergency accommodation outside normal office hours telephone: 0300 131 2131 or email: edt@northyorks.gov.uk.
You can contact the out of hours team:
- weekday nights, Monday to Thursday, from 5.00pm to 8.30am
- weekends, Friday 5.00pm to Monday at 8.30am
- on bank holidays
Carecent
For food, clothing, toiletries and shower facilities and support visit the Carecent breakfast club, Monday to Saturday from 8.30am to 10.45am at:
Central Methodist ChurchSt Saviourgate
York
YO1 8NQ
Carecent can link you to other support such as:
- housing services
- sexual health clinic
- Hep C Trust
- NHS flu
- covid vaccinations
Drop-in services around health and wellbeing, including hairdressers and podiatrists are also available.
On Thursday afternoons, between 1.00pm and 3.00pm, they provide hot drinks and snacks.
On the first Wednesday of every month, GamCare run a drop-in at Carecent from 1.00pm and 3.00pm, to support people with, or who have family members with, gambling addictions.
You can meet our Rough Sleeper Housing Navigators at Carecent on Mondays, Tuesdays and Fridays.
Volunteering to help people sleeping rough
Several charities and community groups offer opportunities to volunteer with and help homeless people. They include:
Contact these charities to offer your help or contact York CVS.
Private landlords who want to help rough sleepers access accommodation can contact our letting agency YorHome or contact our Housing Options Team.
Also see