City of York Council conducted a survey so we could hear from people who use sensory support services, and those who might need to in the future (and their families and carers). We hoped this would give us a better understanding of what sensory support people need and what needs to improve.
Download the Sensory Support Survey - Results.
The survey was open for 10 weeks from 1 November 2023 to 8 January 2024. The report summarises the outcome of the survey. The feedback will help us shape the future of the sensory service(s) we commission.
About the survey
Sensory support services in York provide a wide range of support for adult customers with sight or hearing loss. This includes putting people in contact with other specialist services.
We were investigating what services people with sensory needs use now, and what can be done to improve services in the future.
We welcomed your feedback if you:
- are living with sensory loss
- are a friend or family member of someone with sensory loss
- care for someone with sensory loss
This consultation closed on Monday 8 January 2024.
We prepared an audio version of the Sensory Support Services Survey questionnaire, so you can hear what information we were gathering (YouTube).
We also prepared a British Sign Language (BSL) video of the Sensory Support Services Survey Privacy Notice:
Sensory Support Services Survey Privacy Notice - BSL version (YouTube).
Explanation of the Sensory Support Services Survey
We prepared an audio explanation of the Sensory Support Services Survey:
- Sensory Support Services Survey information - BSL version
- Explanation of the Sensory Support Services Survey information - easy read version
- Sensory Support Services Survey information - Audio version
Explanation of the Sensory Support Services Survey - BSL version
We prepared a BSL video explanation of the Sensory Support Services Survey.
Watch on YouTube: Explaining the Sensory Support Services Survey - BSL version.
Explanation of the Sensory Support Services Survey - easy read version
Download the Explanation of the Sensory Support Services Survey - easy read version.
Explanation of the Sensory Support Services Survey - audio version
We prepared an audio explanation of the Sensory Support Services Survey.
Listen on YouTube: Explaining the Sensory Support Services Survey - Audio version.