This accessibility statement should be read in relation to our main accessibility statement.
This statement applies to part of our online services available via our website - our 'Birth, death and marriage appointments system', which allows customers of York Register Office to:
- Register a birth
- Give notice of marriage or civil partnership
- Order copy certificates for births, marriages civil partnerships and deaths in York
- Register a death
The functionality is provided by Stopford Information Systems.
We know some parts of this system are not fully accessible, see Technical information about this system's accessibility.
Feedback and reporting accessibility problems
Get more information about:
Technical information about this system’s accessibility
We are committed to making our online services accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations, 2018.
This part of our website is partially compliant with the Web Content Accessibility Guidelines (WCAG); non-compliances are listed.
Non-compliance with the accessibility regulations
- some HTML elements are not correctly identified (multiple elements use the same ID attribute), so assistive technologies may be unable to operate properly - this relates to WCAG 2.1 AA success criterion 4.1.1
- some images do not have a plain text alternative, so users of assistive technologies may be unable to discern visual content - this relates to WCAG 2.1 AA success criterion 1.1.1
- some controls are not correctly identified (links don't have discernible text or contain only non-text content), so assistive technologies may be unable to operate properly - this relates to WCAG 2.1 AA success criterion 2.4.4
What we’re doing to improve accessibility
We have identified the areas of this system that need to be addressed in order to meet the Web Content Accessibility Guidelines. We're working with our suppliers to rectify known issues as quickly as possible.
Preparation of this accessibility statement
This statement was prepared on 12 June 2023. It was last reviewed on 7 June 2024.
This system was last tested prior to launch (13 June 2023); tests were carried out by our Web Services Team.