If you think you do not owe the council tax arrears shown on the summons or liability order you can raise a dispute against summons or liability order costs due to council tax arrears at an address using this form.
You are only able to raise a dispute if:
- you are the liable party named on the bill
- a summons or liability order has been issued
- you are raising a dispute due to one of the reasons in the acceptable dispute criteria
You should check the acceptable dispute criteria before submitting your dispute. The criteria provide guidance regarding:
- when to make a dispute
- what supporting documents might be required
Please note that your account will be treated as normal and may be subject to further recovery action whilst any dispute is ongoing. You should maintain payments in line with any requests received until you are advised of the outcome of your dispute.
Completing this form
Please be aware that our system will 'time out' after 10 minutes. However, you will have 10 minutes to complete each page (not the overall form). It is not possible to save partially completed forms, nor to retrieve information if the time out period is reached.
We strongly suggest that you gather the required information before starting this form so that you can locate it easily, and within the time limit. It is not possible to save partially completed forms, nor to retrieve information if the time out period is reached.
It will help if you can provide any supporting documents when submitting your form. If you do not include supporting documents at the time of submission, we may not be able to process your dispute until supporting documents have been received.
If you make reference to any phone conversations with us regarding your account as part of your dispute, it will help if you can provide details of:
- the phone number from which you called us
- the date and time of your call
- the name of the individual, or department, with whom you spoke
Your privacy and security
Please do not use this form to send anything of a confidential nature, for example your credit card or bank details.
We do not rent, sell or trade your personal information; please see our privacy statement and data protection policy.
Any personal information provided will be kept in accordance with the Data Protection Act 1998. If the council receives an enquiry under the Freedom of Information Act, then we will only disclose information we have been provided with in accordance with the relevant legislation.
Council Tax
West Offices, Station Rise, York, YO1 6GA
Telephone: 01904 551558
Email: council.tax@york.gov.uk
