Be Independent

Be Independent helps you live independently by bringing emergency care and specialist equipment to your home; our services can play a key role in supporting your better health and care, for you to maintain your own independence, in York.

Find out more about what Be Independent offers including:

Apply for Be Independent services

Independent living comes from having help and support at hand whenever it’s needed. We’re really proud of the work we do and what our help means for our customers and their families.

Apply for Be Independent services

Be Independent Emergency response

Our Be Independent service is available 24 hours a day, 7 days a week; press your telecare 'red button' or telephone: 01904 645000 (option 1).

Also see

Be Independent

General enquiries: 9.00am to 5.00pm, Monday to Friday

Unit 3 and 4 Geralds Court, James Street, York, YO10 3DQ

Telephone: 01904 645000

Email: be.independent@york.gov.uk

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The Digital Switchover

Telecoms providers are moving their customers from old analogue landlines to new upgraded services which use digital technology, by 31 January 2027. Services that rely on the old landline system will be 'switched over' and plugged into a WiFi router.