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Parking and permits

Pay for parking using your phone

In our car parks and on-street parking bays you can pay for parking using a variety of options:

  • Pay By Phone service, using the app, or by calling
  • pay and display, using cash, card or contactless (including Apple Pay and Google Pay)
  • pay on foot, on return to vehicle

Please note that not all of these options are available at all car parking locations. See our car parks directory to get details of each car park location, related parking costs and available payment methods.


Advantages of using Pay By Phone

The Pay By Phone service lets you pay for parking using your credit or debit card details via your phone or another electronic device, rather than using cash or a card at a machine.

Pay By Phone is available via:

By using Pay By Phone to pay for parking you:

  • no longer need to carry change
  • don’t have to use a pay and display machine
  • don’t need to put a parking ticket in your car - our Civil Enforcement Officers can check which vehicles are parked with Pay By Phone via their handheld units
  • can pay for long or short stay parking
  • can get text message reminders when your parking is due to run out
  • can extend your parking time from your phone if required
  • can buy multiple days of parking
  • can register multiple cars on your account

If you choose to receive text message alerts in connection with the service, you may face higher costs:

  • optional text messages to confirm your parking session are charged at 20p per message
  • optional text messages to alert you when your parking is running out are charged at 20p per message
  • please note that a 15p service charge applies to all payments

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Register with Pay By Phone

There is no charge to set up a Pay By Phone account. You will only be charged when you pay to park.

Pre-register with Pay By Phone using the smartphone app or register for an account on the Pay By Phone website.

When you first set up your account you will be asked to provide:

  • the number plate, colour and make of your vehicle
  • your payment card details

Alternatively, you can register when you park using the smartphone app or by calling telephone: 0330 400 7275. Calls to Pay By Phone are charged at your standard network 'local' rate.

Once you have parked for the first time, your vehicle and payments details will be safely stored on the app, to help you park next time.

If you don't want to register for an account, you can use the service as a "guest".

Learn more about how Pay By Phone cashless parking works on the Pay By Phone website, or watch the Pay By Phone tutorials on their YouTube channel.

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Park with Pay By Phone

Once you've registered, Pay By Phone recognises your mobile phone number and uses the information you've previously submitted, so when you pay to park you'll only need to:

  • confirm the vehicle you want to park
  • confirm the location code where you are parked
  • choose the length of time you want to park

Location codes are shown on signs in car parks and bays where the service is available.

See details of Pay By Phone parking locations.

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Extend your parking session

You can remotely top up your parking multiple times by contacting Pay By Phone. You can top up in one of the following ways:

View further information about extending your parking session on the Pay By Phone website.

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Daily 24 hour parking tickets

You can purchase a 24 hour parking ticket for £22.00.

For more information contact Pay By Phone on telephone: 0330 400 7275. Calls to Pay By Phone are charged at your standard network 'local' rate.

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Weekly car park season tickets

You can purchase a weekly car park permit for a price of £88.00.

For more information contact Pay By Phone on telephone: 0330 400 7275. Calls to Pay By Phone are charged at your standard network 'local' rate.

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Minster Badge Pay By Phone discount

Minster Badge holders can get a discount when using Pay By Phone. The discount will apply automatically when using Pay By Phone, as your Vehicle Registration number is linked to your Minster badge.

Please allow up to 7 days before using a new Minster Badge if using Pay By Phone, this includes a change of vehicle on a current permit.

Please note that the Minster Badge on-street discount only applies to the evening charge. In certain car parks the discount applies to the hourly rate and the evening charge.

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Pay By Phone parking locations

You can use Pay By Phone to pay to park in car parks and on-street parking locations in York, and each parking location has its own location code.

Pay By Phone car park locations and codes

Car park location Pay By Phone location code
Bishopthorpe Road car park 808746
Bootham Row car park 808747
Castle car park 808748
East Parade car park 808749
Esplanade car park 808750
Foss Bank car park 808751
Monk Bar car park 808752
Nunnery Lane car park 808753
Rowntree Park car park 808745
St George's Field car park 808754
St George's Field coach park 808755
Union Terrace car park 808756
Union Terrace coach park 808757

View a map of all car and coach parks.

Pay By Phone on-street parking locations and codes

Please note that York residents Minster Badge discounts are not available for on-street parking.

Parking location Pay By Phone location code
Bishophill Senior 808719
Carmelite Street 808707
Clifton 808720
Cromwell Road 808721
Cumberland Street 808722
Fossgate (evening only) 808741
Garden Street 808723
Huntington Road 808724
Lawrence Street (1 hour maximum stay) 808708
Lawrence Street (2 hour maximum stay) 808725
Lead Mill Lane/George Street 808726
Lord Mayor's Walk 808709
Lower Friargate 808727
Lower Priory Street 808728
Lowther Street 808729
Margaret Street 808730
Marygate 808731
Micklegate 808715
North Street 808710
Park Grove 808732
Penley's Grove Street 808733
Piccadilly 808711
Priory Street 808714
Queen Annes Road 808734
Skeldergate, Terry Avenue 808712
St Denys Road (evening only) 808742
Tanners Moat 808713
The Crescent 808735
The Mount 808736
The Stonebow (evening only) 808743
Toft Green 808737
Townend Street 808738
Union Terrace Street 808739
Walmgate (1 hour maximum stay) 808740
Walmgate (2 hour maximum stay) 808716
Walmgate (evening only) 808744

Please pay for your parking on arrival, as we cannot guarantee a parking space will be available if you've paid in advance.

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Pay By Phone business users

See advice for business users on the Pay By Phone website.

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Also see

Parking Services

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551309