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• Referral Outcome Notification

  Referral Outcome Notification OFFICIAL Regulator of Social Housing Level 2, 7-8 Wellington Place Leeds LS1 4AP T: 0300 124 5225 E: enquiries@rsh.gov.uk W: https://www.gov.uk/rsh Pauline Stuchfield Director of Housing and Communities City of York Council Sent via email only to: pauline.stuchfield@york.gov.uk CC: Michael Jones, Vicky Japes 6th December 2024 Dear Pauline, Referral to the Regulator of Social Housing (the regulator) I write further to your letter of 15th August 2024 in relation to City of York Council’s self-assessment against the outcomes of the consumer standards and, in particular, the council’s position relating to stock condition surveys, the decency of your homes, health and safety, and understanding of tenants’ diverse needs.... We further note the council’s wider response to identification of the issues raised, including: the review of internal service structures, and provision of increased internal staff resources; procurement of additional external support; system improvements; and the development and implementation of new processes. consider We also noted the openness and transparency demonstrated by City of York Council both in bringing these issues to our attention, and in responding to our requests for further information. 3 OFFICIAL Next steps Whilst we do not intend to issue a Regulatory Judgement for the council at this time, we note that there are some weaknesses in the council’s delivery of the outcomes of the consumer standards albeit for which there are improvement plans in place to address.... Regardless of the potential timing of any future engagement meetings, we must reiterate our expectation that City of York Council keeps the regulator promptly informed of any material delays in delivery or deterioration of the council’s position.

  https://www.york.gov.uk/SocialHousingSelfReferralOutcomeLetter

• Carer's assessments

  Assessment of your needs as a carer Download factsheets for carers from the York Carers Centre website, including a 'Carers Assessment of Need'.

  https://www.york.gov.uk/CarersAssessment

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