Renewing your older person’s bus pass
If your pass is due to expire and your address has not changed, we'll renew your pass automatically and send it in the post at least 1 week before your old pass expires.
If you've changed your address, please let us know as soon as possible so that your new pass goes to the correct address.
Contact the Concessionary Bus Passes Team if you've not received your new pass 1 week before your old pass expires.
If your pass has expired, you won't be entitled to concessionary travel. To help prevent fraud, bus drivers will confiscate any passes which are more than 1 month past their expiry date.
Change of address
If your address has changed since your disabled person’s bus pass was issued, contact the Concessionary Bus Passes Team.
You can only apply for a bus pass from us if your 'sole or principal residence' is located in our area.
If you’re moving into York and have a bus pass from another area:
- return your existing bus pass to your previous local authority
- apply for a new bus pass from us
Also see
Concessionary Bus Passes
Free post: RTEG-TYYU-KLTZ
Concessionary bus pass appointments
Please telephone: 01904 551670 to make an in-person appointment at West Offices, for support and advice relating to bus passes.
