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Our Closed Circuit Television (CCTV) operates from the York Travel and Control Centre (YTCC), which is located at West Offices.

As well as monitoring and managing public spaces, we work with the police to deal with incidents of crime and disorder. We also deal with:

  • monitoring and managing public spaces including traffic and travel
  • event management (such as cycle events, York Marathon, York Races)
  • 'Storenet', a service to retail and licensed premises, including a radio link with registered Security Industry Authority (SIA) operatives
  • barrier control such as on-street rising bollards, car park barriers and Hostile Vehicle Mitigation (HVM) barriers
  • production of evidence for example to police, solicitors, insurance companies, court proceedings where it is appropriate to do so
  • welfare and security checks for individuals where it is appropriate to do so

We recognise that the use of CCTV cameras in public places is a sensitive issue and can potentially have an impact on the privacy of residents and visitors.

You can find more details about how we use information in our CCTV Privacy Notice.

CCTV and traffic management

CCTV is an integral part of our strategy for managing the highway network.

We have a separate Network Management office in the YTCC that uses the CCTV system to assist with traffic control.

CCTV footage requests

We're only able to release CCTV footage under certain circumstances. The ways you can request access to footage vary depending on those circumstances.

Any CCTV images recorded are stored on digital recorders and retained for 31 days or until they are no longer required in an investigation.

See details of how we deal with CCTV footage requests.

Using CCTV at home

If you use a domestic CCTV systems to help protect your home you must respect other people’s privacy.

Read more about using CCTV at home and your legal obligations.

Also see