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Housing

Our Open Housing portal

Help with Open Housing

Our Open Housing portal brings together all housing services for everyone who works with them.

Get help with Open Housing

Watch our video for help on getting started with Open Housing:

To register with the Open Housing Portal, select 'register' and enter:

  • your surname
  • your date of birth
  • your account or tenancy reference (starting '1900' or '60')

To create your Open Housing username and password:

  • enter your email address, and confirm it
  • create a password (must be between 8 and 12 characters long)
  • confirm your password
  • check your email for a confirmation message
  • click the link to complete registration - you'll see a message on screen confirming your account is activated

To log in and access your account:

  • click log in
  • enter your username (your email address)
  • enter your password
  • click 'Log in'

Also see

Open Housing

West Offices, Station Rise, York, YO1 6GA
User account icon

Access another account

You must register for each of our portals separately; creating an account in one won't enable access to other online services. Separate sign in details are needed for accounts relating to reporting problems, parking, planning, housing, waste, and jobs.

Council portals and accounts