Tenant Scrutiny Panel Action Plan
Our Tenant Scrutiny Panel Action Plan informs us about any topics which require actions, the timeframe in which we need to action these changes and outlines any progress and further actions.
| Strategy or topic | Action | Timeframe | Progress and further actions |
|---|---|---|---|
| Lettable Standard | Monitor through void inspections | Ongoing | Julie to inspect and video the property. These will be viewed during meetings. At least 6 each year, number dependant on availabilty and capacity. Panel members to join as and when available |
| Housing Environment Improvement Programme (HEIP) | Oversee the full programme | Ongoing | Awaiting refocussing information |
| Tenant and Leaseholder Annual Report | Create in partnership with City of York Council | Mid 2025 | To be produced after Executive paper |
| Mystery Shopping | Develop a programme | Next shop February or March 2025 | Ongoing Real Mystery Shop to be repairs service. To be discussed in January. Topic of next shop to be discussed in January |
| Engagement Strategy Action Plan | Produce the action plan needed to deliver the Engagement Strategy | By October 2024 | To be put on the website |
| Domestic Abuse Policy | Read draft policy and discuss in December 2024 | December 2024 | Feedback given. Summary to be brought to Panel when drafted |
| Governance | Review | February 2025 | Next review early 2025 |
| Health Check and Impact Assessment | Review and update | April 2025 | Next review due 2025 |
| Service Standard Review | Review and update | April 2025 | Next review due 2025 |
Also see
Housing Equalities and Engagement Facilitator
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