Tenant Scrutiny Panel Action Plan
Our Tenant Scrutiny Panel Action Plan informs us about any topics which require actions, the timeframe in which we need to action these changes and outlines any progress and further actions.
| Strategy or topic | Action | Timeframe | Progress and further actions |
|---|---|---|---|
| Lettable Standard | Monitor through void inspections | Ongoing | Julie to inspect and video the property. These will be viewed during meetings. At least 6 each year, number dependant on availabilty and capacity. Panel members to join as and when available |
| Housing Environment Improvement Programme (HEIP) | Oversee the full programme | Ongoing | Awaiting refocussing information |
| Tenant and Leaseholder Annual Report | Create in partnership with City of York Council | Mid 2025 | Articles to be agreed over next 3 months |
| Mystery Shopping | Develop a programme | Next shop February or March 2025 | Topic of next shop to be dscussed in December |
| Engagement Strategy Action Plan | Produce the action plan needed to deliver the Engagement Strategy | By October 2024 | Complete. Further discussion once agreed by senior managers |
| Domestic Abuse Policy | Read draft policy and discuss in December 2024 | December 2024 | Give feedback and comments to the Decemeber 2024 meeting |
| Governance | Review | February 2025 | Next review early 2025 |
| Health Check and Impact Assessment | Review and update | April 2025 | Next review due 2025 |
| Service Standard Review | Review and update | April 2025 | Next review due 2025 |
Also see
Housing Equalities and Engagement Facilitator
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