Tenant Scrutiny Panel

Code of Conduct for all City of York Council Tenant Involvement Members.

Members must:

• promote a working environment that is welcoming, cooperative and productive
• be courteous and respectful to others
• be objective and open-minded
• give open and honest feedback based on experience and evidence.
• make decisions which are fair and equitable to all tenants and leaseholders
• read information and prepare for discussions
• respect the decisions reached by the group and refrain from raising them again unnecessarily
• never give the media (including posting on social media) information gained through involvement

Members must not:

• interrupt or speak over others
• bully or threaten any person
• verbally attack, insult or use language that can cause distress,
• attend meetings under the influence of alcohol or non-prescribed drugs

Confidentiality:

• respect the confidentiality of tenants, leaseholders and Housing Services
• members must keep all the information they obtain through their role confidential until it is in the public domain
• members must not use any information obtained through their role for personal gain, nor pass it to others who may use it in such a way

Also see

• Council homes
• Resident and tenant involvement