Housing Benefit shortcuts
Use a 'big red button' to access the Citizen Access Benefits system whilst supporting customers by telephone. All links open in a new window/tab.
New Housing Benefits claim
Customer must have:
- council tax reference number (starts with 88)
- full name and the address of the property for which council tax is paid
- telephone number or email address
- bank or building society sort code and account number
Change of circumstances
Customer must have:
- council tax reference number (starts with 88)
- full name and the address of the property for which council tax is paid
- telephone number
- email address
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