Paying rent and other charges
Rent is for the use and occupation of your home.
In addition to your rent there will be a service charge which will cover items such as:
- cleaning and servicing communal areas
- fire alarms, detection and fire-fighting equipment
- door entry maintenance
- lighting and heating in communal areas
- upkeep of gardens and grounds
- heating, lighting and water charges for your own property
- the cost of 24 hour on site staffing provided through the Personal Support Service to cover emergency response and elements of housing management
You will also require a TV Licence if you are under the age of 75. Tenants in independent living communities with support are normally subject to a Concessionary TV Licence, at a reduced cost.
You will always be responsible for paying your accommodation costs, including the full rent and service charge.
Help with paying rent and service charge costs
Rents and service charges in independent living with 24 hour support can be covered in part or completely by benefits, subject to a welfare benefit assessment. Contact our Benefits Team for advice on whether you may be eligible.
Planned care costs
As well as the accommodation costs, you will be charged for any planned care that you need
Planned care is provided when you have been assessed as needing support with personal care or daily living activities. The support they provide will be discussed and agreed with you by your social worker, who will also talk to you about your finances and work out the weekly contribution you must pay towards your care and support costs.
In independent living with care, the Personal Support Service (PSS) also provide a reactive response service, with staff on site 24 hours a day, 7 days a week, to respond to emergencies. This service is for emergencies only, not for routine assistance. They will also provide some housing management, ensuring that tenants are able to enjoy the community to the full.
Help with paying care and support costs
The amount you pay will vary depending on your individual situation and your income. To determine this amount your social worker will conduct a financial assessment.