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Health and social care

Draft Adult Social Care Strategy 2025 to 2028

About Adult Social Care

Adult Social Care covers a wide range of activities to help people live independently, support wellbeing and help people to stay safe. It can include:

  • supporting people within their own homes, also known as home or domiciliary care
  • supported accommodation, which is housing that has an element of on-site support, such as Extra Care Housing or Supported Living Schemes
  • support in day centres which offer recreational or community activities
  • support to help people stay active and engaged in their communities
  • 24-hour care provided in residential and nursing homes
  • services that help people to retain or regain their skills and confidence after a period of illness or hospital stay, such as reablement or rehabilitative services
  • providing assistive technology, aids and adaptations for people to use in their homes
  • providing information and advice and preventative services to help people stay safe and well and independent for longer
  • providing support to unpaid carers in our communities
  • supporting people to engage in work, training, education or volunteering and to socialise with family and friends
  • providing safeguarding services for people with care and support needs who may be at risk of abuse, neglect or harm

These offers of support are available to people of all ages who have care needs that qualify for help under the Care Act 2014, including young people moving into adulthood who may need support, people of working age and older people.

The Care Act 2014 is a law that sets out the rules for how adult social care should be provided in England. It says that councils must help people stay independent, keep them safe, and give them the right support when they need it. The Act makes sure that people are listened to and treated fairly, whether they pay for their own care or get help from the council. It also makes sure that carers, like family members who help someone, get the support they need as well. The goal is to make sure everyone gets good quality care and feels respected and valued.

Adult Social Care key statutory duties under the Care Act 2014:

  • providing preventative services and information and advice to reduce, prevent or delaying the need for care and support
  • assessing people’s needs and the creation of care and support plans; financial assessments; and a duty to meet eligible needs
  • promoting integration between health and social care services including integrated commissioning of care and support
  • promoting individual wellbeing, known as the wellbeing principle, to put wellbeing at the heart of care and support
  • safeguarding adults at risk of abuse, harm or neglect and establishing a Safeguarding Adults Board to ensure the safety of those with additional needs
  • shaping the care market to make sure there are enough good quality services and choices for people. Being ready with backup plans in case a care provider cannot continue

Also see

Adult Social Care Community Team

Telephone: 01904 555111, Textphone: 07534 437804

West Offices, Station Rise, York, YO1 6GA

Adult Social Care Emergency Duty Team

Contact the Emergency Duty Team for assistance.

We're available between 5.00pm and 8.30am, Monday to Friday, 24 hours a day over weekends (between 5.00pm Friday until 8.30am Monday), and 24 hours on bank holidays.

Telephone: 0300 131 2131