Our approach
Our approach makes clear the key principles and ways of working that guide us. This helps us stay consistent, stay true to our values, and makes sure we keep our focus on what really matters.
Our approach includes:
- being person-centred and outcomes-focused - we want to focus on what people and communities can do well and what makes a good life for them to help them stay safe, independent and well. We want to work with people to identify their strengths and help them achieve their best outcomes
- delivering high-quality and flexible support - we aim to offer good support that can easily change to meet different needs
- a focus on co-production - we want to work with people and communities to include them in making decisions about their services and their care and support
- ensuring safe and fair services - we will act in a way that does not exclude people and we will work to make sure that all our services are safe and we treat everyone fairly
- a skilled and valued workforce - we will focus on making sure the people who work in Adult Social Care have the knowledge and skills to give the very best advice, care and support
- using our data for the best decisions - we will make sure our work is informed by good evidence and clear information to help us make the best decisions
- strong partnerships - we will work closely with partners and services across all organisations and services to get the best results and have the greatest impact
- managing our resources well - we will always aim to use our money and resources in the best way to help as many people as possible
Also see
Adult Social Care Community Team
Telephone: 01904 555111, Textphone: 07534 437804
Adult Social Care Emergency Duty Team
Contact the Emergency Duty Team for assistance.
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