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Health and social care

York Carers Strategy

Our Plan on a Page

What works well?

York Carers Centre is the first point of contact for carers in York. They are welcoming, friendly and supportive. The carers centre offers services for carers of all ages and all backgrounds. If someone else is in a better position to help you, York Carers Centre will tell you who they are, and who to speak to.

What could be better?

Not all carers in the city know about the York Carers Centre or the other places they can turn to for help and support.

Carers would find it easier to get the help needed if local services such as health, education and social care for children and adults, all worked together.

Lots of carers are struggling to look after their loved ones, especially people caring for a loved one with dementia, mental health, drug or alcohol issues.

Many carers feel that they can’t live a life of their own, make friends or socialise. They feel as if they have no choice other than to provide care.

Carers have told us they are sometimes ignored by professionals. Their voices are not listened to and their views are not acted on.

Carers have told us that there aren’t enough opportunities to take a break.

Where do we go from here?

We need to reach out to the many hidden carers in York and plug them into the excellent support that already exists.

We need to give carers the confidence to come forward and ask for help - and for that help to be provided at the right time and in the right place. Any gaps in support need to be filled.

We need to give carers the confidence to tell professionals what they think, in the knowledge that their views, thoughts and ideas will be taken seriously and genuinely make a difference.

Making these changes will not be easy, but over the next 5 years we're determined to make York one of the best places in the country to live if you're a carer.

NHS York Teaching Hospital logoNHS Tees, Esk and Wear Valleys logoNHS Humber and North Yorkshire ICB logoParent Carer Forum logoYork Carers Centre logo

Also see

Adult Social Care Community Team

Telephone: 01904 555111, Textphone: 07534 437804

West Offices, Station Rise, York, YO1 6GA