Problems with postal votes
We only re-issue postal ballot papers when absolutely necessary (when a problem means your vote is not clear).
You can deal with some postal vote problems yourself:
- if you make a mistake on your postal ballot paper or postal voting statement you can correct it yourself, provided your information and vote are clear
- if your postal ballot paper or postal voting statement is damaged or torn you can repair them yourself, provided your information and vote are clear
Re-issuing postal votes
We'll need to re-issue postal ballot papers:
- if your postal ballot pack hasn’t arrived 4 days before polling day
- if there's an administrative mistake, such as missing papers or mismatched numbering
- if you lose your postal ballot pack or part of it
- if mistakes or damage mean your information and vote are not clear
Replacement postal voting papers can be re-issued up to 5.00pm on polling day; do not throw away or destroy your papers, as they must be cancelled before a replacement is issued.
You can request replacement voting papers up until 5.00pm on the day of an election, if it is too late for replacements to be posted to you, but to do so you must:
- request a replacement in person at West Offices
- bring your photo ID
- bring the original postal pack with you (if it has been damaged or spoiled)
Also see
Electoral Services
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