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Waste and recycling

Replacement waste containers

Replacement recycling boxes

Contact us by telephone: 01904 551551 to order new and replacement recycling boxes.

We’ll aim to deliver recycling boxes within 10 working days of your order.

Upon delivery, we advise you to label your recycling boxes with your house number and street name.

Please note, we're unable to remove old boxes; to dispose of your old recycling boxes, see: recycling hard plastics.


Cost of recycling boxes

Our recycling box costs:

  • recycling box: free
  • recycling box lid: free

We've been encouraged by your enthusiasm for recycling, so as part of our ongoing commitment to increase the amount of waste we recycle, we'll continue to provide 3 free replacement boxes for kerbside recycling collections.

Find out how to deal with excess and additional recycling.


If you don't buy recycling boxes from us

If you don’t wish to use our recycling boxes, put correctly separated waste into your own similar sized containers (approximately 55 litres). You must ensure these containers are robust and in good condition. We won't be able to replace them if they get lost or damaged.

We strongly recommend using our 'industry standard' boxes due to their durability and for the safety of our Waste Team.

When putting out recycling for collection:

  • you can put plastic, foil and metal in carrier bags (left open so our Waste Team can clearly see the contents)
  • glass or cardboard shouldn't be placed in bags

Don't use cardboard boxes as recycling containers due to risks the box:

  • is blown away
  • is damaged by rain or damp conditions
  • falls apart during collections
  • takes up too much space and fills our vehicles much quicker

Find out how to deal with excess and additional recycling.


Also see