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Housing

Housing Engagement Strategy 2024 to 2027

Housing Engagement Strategy: we think home

Housing engagement strategy icon home

We think that homes are more than bricks and mortar: We listen and work with you to make your house a home.

We'll achieve this by:

  • using your feedback to inform our procurement of major work contractors

We'll measure this by:

  • creating a better level of satisfaction with our major work contractors

We provide accessible information, tailored and flexible support to enable you to thrive in your home.

We'll achieve this by:

  • providing up to date information on our housing webpages
  • establishing new social media platforms to connect with you and share information

We'll measure this by:

  • feedback from you
  • increased use of our web pages
  • introduce new social media such as Instagram and encourage more followers to our Facebook page

Also see

Housing Equalities and Engagement Facilitator

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 552097